A feature or metric is missing
Check workspace, role, account support and data availability.
Features vary by enabled plan, role, workspace configuration, connected account and platform capability. A feature mentioned in this manual may be available only in a particular setup.
Check access and navigation
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Confirm the workspace name. A client workspace may have different tools from your own.
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Expand the relevant sidebar group, such as Create, Automation, Analytics or Settings.
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Check your role and ask the workspace owner whether the feature is enabled.
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Inspect the selected account's connection, permissions and network support.
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For a metric, verify date range, filters and refresh state; a new account may not have enough data yet.
Decide the next step
If a control is marked unavailable or upcoming, do not assume it can be enabled by reconnecting an account. Use an available workflow or ask support about the current capability. If the feature previously worked, record what changed and any error. Include the feature name, account/platform and a privacy-safe screenshot. Missing data should not be reported to clients as a measured zero.